Cloud Locksmith

Privacy Policy

Effective Date: 16 April 2026

1. Information We Collect

Account Information

  • Name
  • Email address

Tenant Data (Microsoft 365)

  • User identities
  • Roles and permissions
  • Security configurations

We do NOT access:

  • Email content
  • Files or documents

2. Usage & Diagnostic Data

We may collect limited usage and diagnostic data such as:

  • Error logs
  • Remediation activity logs
  • System performance data

This is used to improve the service.

3. How We Use Data

We use data to:

  • Analyze security posture
  • Generate findings and reports
  • Provide remediation recommendations

4. Data Storage & Security

  • Tokens are securely stored and encrypted
  • We do not store passwords
  • Access is restricted using role-based controls

5. Data Retention

We retain data while your account is active. After tenant disconnection or account deletion:

  • Data is deleted within 30 days
  • Backups may persist for up to 60 days

6. Tenant Disconnection

When a tenant is disconnected:

  • Access tokens are revoked
  • Data is scheduled for deletion per retention policy

7. Data Sharing

We do NOT sell your data. We may share data with:

  • Hosting providers
  • Database providers
  • Infrastructure services

8. Cookies

We use secure, HttpOnly cookies for authentication and session management. These cookies are not accessible via client-side scripts.

9. Data Residency

Data is currently hosted using cloud infrastructure providers (e.g., Railway, Vercel). Exact hosting regions may vary.

10. Children's Data

We do not knowingly collect data from individuals under 18.

11. Your Rights

You may:

  • Request data deletion
  • Disconnect your tenant

12. Changes

We may update this policy periodically.

13. Contact

support@cloudlocksmith.co